How It Works
The BEST shuttle service in the Northwest Valley!
SCHEDULE YOUR PICKUP
Book your ride with To My Surprise, and we will take care of the rest! Our friendly drivers will pick you up at your home, hotel, office, etc. and lend a hand with that heavy luggage. You also have the option of departing from our office located at 12425 W. Bell Rd. in surprise. Relax in the safety and comfort of our spacious vans and professional drivers at the wheel!
DROP OFF
Our drivers will escort you to your terminal in a safe and timely manner – leaving you to relax, catch up on work, view the beautiful sights Arizona has to offer or maybe squeeze in a pre-flight nap! You can rest at ease knowing we have you taken care of.
RETURN
Even vacations can be exhausting! Let us pick you up from the airport and bring you back home. Simply schedule a roundtrip ride with To My Surprise, and we will be waiting for you. Our reliable and knowledgeable drivers will have you back at your doorstep, safe and sound, before you know it!
1. SCHEDULE YOUR RIDE
We proudly cater to the communities of Surprise, Sun City, Sun City West, El Mirage, Youngtown and Waddell, Wittman, and Wickenburg.
Shuttles departing Surprise for Phoenix Sky Harbor: 4:00am – 9:00pm
Departing Phoenix Sky Harbor for Surprise: 5:00am – 10:00pm
STANDARD HOURS OF OPERATIONS:
- SPECIALTY RESERVATIONS OUTSIDE OF STANDARD HOURS OF OPERATIONS WILL REQUIRE A $35 UPCHARGE.
- ALL RIDES MUST BE RESERVED IN ADVANCE.
- SHUTTLES ARE AVAILABLE ON THE HOUR WITH YOUR ADVANCED RESERVATION.
- TRAVELING THE DAY OF OR WITHIN 36 HOURS MAY RESULT IN AN ADDITIONAL FEE.
- TRAVEL WITHIN 36 HOURS IS NON-REFUNDABLE/NON-TRANSFERABLE.
2. LET US PICK YOU UP
SHUTTLE DEPARTURE
With our dedication to premier customer service, we can pick you up from your residence, hotel, office or wherever you may be!
OR
Come to our terminal located at 12425 W. Bell Rd. in Surprise. You can park your car in our enclosed lot free of charge and board your shuttle! Google Maps | Apple Maps
3. DROP OFF, SAFE & SOUND
Be sure to arrange your RETURN shuttle service with To My Surprise when booking to ensure your safe and relaxing ride back to the West Valley.
HERE ARE A FEW THINGS YOU SHOULD EXPECT FROM YOUR RIDE PROVIDER :
- A positive comfort level after chatting with the office staff.
- Clean, updated and well-maintained vehicles.
- Texts and emails updating you before and after your flight.
- A service with a proven record of trust.
- Great service at a fair price!
- Clean, courteous, efficient, and safe drivers
One thing to remember : THE CHEAPEST DOES NOT MEAN THE BEST!
YOU CAN STOP YOUR SEARCH NOW ! Contact us today for your hassle-free travel arrangements!
TO MY SURPRISE, SHUTTLE SERVICE WILL TAKE CARE OF IT ALL!
SCHEDULE YOUR RIDE
WHY IS RIDING WITH TO MY SURPRISE BETTER THAN USING A RIDE-SHARE APP?
HERE ARE A FEW IMPORTANT THINGS TO CONSIDER:
All To My Surprise shuttle drivers are fully vetted, background checked, drug tested and carry airport security clearances.
Our drivers all carry proof of Livery Insurance which is a specific type of insurance for businesses that transport people.
It’s a risky business to engage people using their personal car. Most of them only carry inexpensive insurance that covers them and not you in an accident. Try our comfortable, safe and clean shuttles driven by professionals.
We are your established hometown service with a proven track record.
Traveling day of and within 36 hrs may result in a $5-$10 additional fee.
Travel within 36 hours is non-refundable/non-transferable. There is a $35.00 added charge for rides outside of regular business hours.
