Planning a trip to or from Phoenix Sky Harbor Airport? To My Surprise Airport Shuttle Service offers safe, reliable, and comfortable transportation for travelers in Surprise, Sun City, Sun City West, El Mirage, Youngtown, Waddell, Wittman, and Wickenburg.

Here’s a simple, step-by-step guide on how our shuttle service works — so you can enjoy a stress-free ride every time!

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1. Schedule Your Ride

Booking your shuttle is quick and easy!

✅ Online Booking: Reserve your ride in advance.
✅ Phone Booking: Prefer to speak with someone? Call our friendly staff at (623) 218-6035.

Shuttle Schedule:

• From Surprise to Phoenix Sky Harbor: 4:00 AM – 9:00 PM
• From Phoenix Sky Harbor to Surprise: 5:00 AM – 10:00 PM

Need a Ride Outside Standard Hours?

We offer specialty reservations for early-morning or late-night flights — just let us know when booking.

⚠️ A $35 upcharge applies for pickups/drop-offs outside standard hours.

Important Booking Policies:

• All rides must be reserved in advance.
• Shuttles depart on the hour.
• Same-day or last-minute bookings (within 36 hours) may incur an additional fee.
• Travel within 36 hours is non-refundable & non-transferable.
• Specialty reservations outside standard hours require a $35 upcharge.

⚡ Pro Tip: Book early to secure your spot and avoid extra fees!

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2. Let Us Pick You Up

Sit back and relax — we’ll handle the driving!

Two Convenient Pickup Options:

1. Door-to-Door Service – We’ll pick you up at your home, hotel, or office!
2. Terminal Pickup – Prefer to drive yourself? Park for free at our secure terminal
   ➡️ 12425 W. Bell Rd., Surprise, AZ  (Google Maps)

Our courteous, professional drivers will ensure you arrive at the airport with plenty of time to check in, drop bags, and pass security — no rushing!

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3. What You Can Expect from To My Surprise Shuttle

✔ Exceptional Customer Service
A positive, comfortable experience from your first call to drop-off

✔ Reliable, Well-Maintained Vehicles
Clean, updated shuttles for a pleasant ride

✔ Proactive Communication
Text/email updates before and after your flight

✔ Trusted Local Service
A proven track record of safety and reliability

✔ Fair Pricing
Great value without compromising quality

✔ Professional Drivers
Courteous, efficient, and safety-focused

 

 Ensure a smooth ride home by scheduling your return shuttle when you book your initial ride.